Industry context

Practical Assurance for Care & Social Care

Start with the commercial or operational question that needs checking.

Common things worth checking

Start with what happened in the operation.

Relevant reviews

Check whether agency rebate terms have been missed when placements end early.

Check whether recoverable training costs are being picked up when employees leave.

Check that site service records and water-hygiene charges line up.

Check whether catering counts and supplier invoices match the service delivered.

Check that planned fire-alarm servicing, engineer attendance and supplier charges line up.